Customer Service

Our Advantage

1V1 Customer Service

Our experienced colleagues will help you with any questions regarding product, logistics, order fulfillment, and sourcing.

Easy To Contact

We support a variety of communication software, you can easily find us anytime, anywhere.

6 Years Of Experience

We have many years of work experience, and every link has strong supply chain support, you can rest assured.

Quick Reply Within 24H

You don’t have to worry about the efficiency of our reply, we will get in touch with you within 24 hours.

5 Main Reasons To Choose Us

  1. High-quality products are the prerequisite, we have strict inspection standards for the products to ensure that the products are in good condition when they are sent out.

  2. When receiving a customer’s order, delivering the order quickly is the key to improving customer satisfaction. If the delivery is delayed, your customer will not buy again.

  3. Reliability When the product is shipped, we must ensure that the customer can receive the product, so we will monitor the logistics of the package throughout the process and give feedback in time until the product is delivered.

  4. If the customer is dissatisfied with the product or encounters problems in the use process, we must provide a professional response to solve the customer’s question and achieve great after-sales service.

  5. We are very concerned about the customer’s feelings, so when the customer orders have special requirements (For example, write greeting cards, provide special packaging, provide gifts), we will meet customer requirements.